SHIPPING OPTIONS & COSTS

You will receive an email notification once your order has been sent to our shipping provider. 

Generally:

• In stock items: usually ships out within 72 hours via Canada Post
• Backorder/ Pre-ordered items: usually ships out within 1 to 2 weeks, please refer to product details for ship by date. 
• Made-to-Order items: due to their bespoke nature, ship by date varies. We will provide you with a better estimated ship by date once we have received and finalized the details of your order with you. For certain item(s), an estimated ship by date will be displayed on the product page. However, please note these are guidelines and we will keep you updated on the status of your order.

We use Canada Post for all our shipments. As per Canada post, once it has been shipped out: it will arrive

within Ontario (usually 3 business days)

other Provinces (usually 4 business days)

U.S. (within 8-21 business days)

International Orders (within 10-21 business days)

Please be advised that due to the COVID-19 situation, as important safety measures continue, delays should be expected as per Canada Post. Please refer to Canada Post shipping service chart for most up-to-date information.

Our shipping prices are based on the size & weight of the items in your order and on the service level you choose.

For Xpresspost & Priority, please email us for details. 

Interested in free Standard shipping? Get free regular shipping within North America on orders $99+* 

(terms & conditions applied)

• Regular Standard Letter & Mail (up to 50g): flat rate $1.99**
• Regular Non-Standard Oversize Mail (up to 500g): flat rate $5.99**
• Regular Parcel max.size 40cm X 30cm X 19cm (up to 5kg) within Ontario only: flat rate $18.99**
• Trackable Small Box 35cm X 26cm X 5cm (up to 5kg): flat rate $18.99
• Trackable Medium Box 39cm X 26cm X 12cm(up to 5kg): flat rate $23.99
• Trackable Large Box 40cm X 30cm X 19cm(up to 5kg): flat rate $29.99

*Terms & conditions: Orders must be over $99 or above after all discounts, and promotions being applied to be eligible for this offer. Orders shipped using this offer are shipped via Canada Post regular shipping service, hence, it does not offer tracking function nor on-time delivery guarantee. 

**Please note, for both regular standard letter & mail and regular non-standard oversize mail, Canada Post does not offer tracking function nor on-time delivery guarantee.